Return and Refund Policy

We always try to send young adults. However, some or all of any shrimp order can contain juveniles. 

Shipping Information

Orders are shipped out Monday and Tuesdays only, to ensure safe delivery.

Tracking your order:

A tracking number is emailed at the time of shipment. 

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Live Arrival Guarantee

LAB offers Live Arrival Guarantee on all shrimp/fish sold to buyers in the United States of America. If shrimp/fish are dead on arrival, the shrimp/fish will either be replaced, or a refund will be given for the number of shrimp/fish that have died - but only if all conditions* are met.

Conditions

* Buyer must make contact/provide DOA pictures within 2 hours of delivery NO EXCEPTIONS. (Pictures must be taken of unopened bag). This prevents us from honoring the Live Arrival Guarantee for packages that have been left outside.

* Buyer must receive delivery on first delivery attempt (or picked up at post office same day).